Customer Testimonials
Hi had some car trouble with my 2014 Prius From the moment I was connected to the service department my experience was amazing! Jose my service advisor at Toyota of the desert was professional kind and kept in contact every step of the way, I so appreciated that. Thank you Jose for your outstanding customer service.
Jd was very helpful explained everything the dealership was easy to deal with my car came in early
Victor and Mariposa was great in helping with purchase remotely. Photos were sent and I was able to video chat with the finance manager. Would recommend.
I 100% recommend Toyota of the desert to everyone!!! Especially Charlie and his team who help me get me into what I wanted!!!! There amazing and the best team ever!!! They are amazing and awesome!! If you are looking for a car please go look for Charlie!!!
The customer service I was provided by Ibrahim L. was fantastic. Despite the inconvenience of the water being shut down and not being able to get my complimentary car wash (really not a big deal), or the issue with the Maintenance Required light, I was treated with respect and compassion. Ibrahim went out of his way to make me feel validated and that I mattered. He assisted me with making sure I got the full benefits of my package. He corrected the issue with the light himself, rather than calling someone else to do it. He providing me with his ...
Jonnathan is the best! Notified me of the recommended services I should get, but didn’t pressure me like many places do! Which I appreciate a lot, considering I’m not familiar with cars. He took the time to educate me about my options, I highly recommend going to him for concerns about servicing your vehicle. Wonderful experience!
Jerry was great ! Super friendly , informative , and had a great sense of urgency . We got the car we wanted and happily made our 3 hour drive back Home . Kacy was great and made the paperwork portion a breeze . He was relatable and his rapport was great. Next time your looking for cars at toyota of the desert , ask for Jerry . Thanks again!
Jonnathan in service is very friendly and well informed of services and costs. When I arrived for my 10am appointment, I mentioned that in was on my lunch break and was going to leave my Tacoma there for an oil/filter change and he took care of me in a very short period of time. I was able to get back to work on time and he followed up with me over the phone to ensure everything I needed was taken care of. My husband and I purchased our very first Toyota back in 2009 (we've only owned Toyota vehicles ...
J.D. Bunnell Sales Floor Team Member, was amazing!! I bought a CHR 2021 so happy with my purchase. Toyota of the Desert is the Best!!!! I highly recommend Toyota of the Desert!!! 🙂
i bought my new car towards the end of march...i knew what i wanted...the employees were awesome and friendly....thank you to jd
I appreciate the whole staff at Toyota of The Desert for making my Tacoma purchase effortless. They were friendly, knowledgeable, and most of all weren’t pushy. Two thumbs up for sure! Thanks for the experience.
I had a great experience with Toyota of the Desert. Everyone was very knowledgeable and professional. Thank you to Oscar and Andrew. Pricing was very fair.
I took my Lexus into Toyota of the Desert for scheduled maintenance in Feb 2021. I was quoted very competitive prices. Once there I asked for addition work ie coolant change and an air filter. The prices were goood and because several fluid changes could be done at the same time - oil, transmission and coolant the cost was lower than what I was quoted. Mike was clear in his communications and he he addressed my questions via text when the work was being done. I’ll go back and request Mike again. D Martin.
The video explanation showed me my own car as it was worked on. A dream come true! My service rep Jose is a pro and I have confidence in him. My 2006 Rav4 and I Thank you!
Gerry was our salesman. He was entertaining, informative, patient and thorough. Best we’ve ever dealt with. Truly looked out for us from the initial phone conversation to the actual sale. Thank you Gerry. We love our car
Very friendly and helpful! I’ll continue business with them and with the salesman Victor. Was a great experience and they have all my future business.
Gilbert Rios was very helpful,efficient and understanding when I could not complete the service I needed in August because I had to leave the desert for a month. He ordered the part and had it held in the parts department until I returned. I can see he likes his job and giving quality service.
Very nice dealership! Everything is clean and I was able to find good quiet seating areas to talk with my family about our decision. Really loved the gong as well after our purchase.
Very pleasant non pressures visit. Victor was a kind person that with an attitude of helpfulness. The other Victor assisted in the final paperwork. Was kind and helpful.
Excellent service and caring - worked really hard to accommodate my needs. Efficient , professional , caring and knowledgable. Documentation was extremely well handled and explained patiently and professionally. This was my 5th Toyota camery Ifrom Toyota of the desert . Top class - professional
Alex Viejon was our salesman, no pressure, had answers to all our questions. When we pulled up we were not bombarded with salesmen, Alex came up to us and was very polite and helpful.Went out of his way to get us in the right car for our needs. We went in thinking we wanted a van but after seeing all the options and actually looking at cars and siting in them and driving them we decided on the toyota rav4. We made our deal on the car and were waiting on financing Alex came and chatted with us, he ...
Excellent service in facilitating on-line financing application, trade-in, vehicle delivery to my home, explanation of documents to sign, and introduction to the features of my new Prius. Quick and easy. Very polite and personable.
So pleased with the purchase of my new Toyota C-HR My salesman Sean was great, he took the time explain many of the features this car has to offer as well as trying to get me to the amount that I was willing to invest in a new car. Lastly no high pressure tactics which I really appreciated.
Very good buying experience No pressure sales smooth process we are very pleased Good car selection Knowledgeable staff Very efficient Well managed dealership Thanks again.
Excellent service!!!!! all the staff were a good people, very friendly I always trust Toyota.. they help with all my questions and answer everything!!!!!!...llll
Mariposa and her team are wonderful to work with, friendly and very knowledgeable. Takes consideration of your time and had a rental car for me to use while my car had smog and safety testing. Thank you
I always receive the best service from Toyota of the Desert! I have purchased five vehicles from Mariposa and have also had them all serviced through the service department there. The service manager Robert is always so kind and makes sure all of the customers are taken care of. Whether it’s routine maintenance or tire replacement they are always quick and efficient. All of The staff is very friendly. The facility is always clean and right now with all that’s going on, the employees are constantly wiping things down, wearing gloves and making sure that everything is as ...
Great experience. The staff were friendly and helpful and were not at all pushy which is nice, especially buying as a woman. Would definitely recommend going here if you're looking for a new car!
Absolutely great service from beginning to end. I love the style & look of my new car. I looked at every small SUV. Every Brand too. Was hooked on the C-HR XLE the moment I saw it.
Best experience in buying! Dealership is great! I was in and out in no time. Andrew knew the product and walked me through with ease.
Great service, knowledgeable and attentive. I am very happy and feel I walked out with a deal. I will definitely go back to Toyota in the future.
Amazing services with Sean! He was extremely friendly and helpful throughout the whole process. I never felt pressure and was able to stay within my budget and get my dream truck!
This man is extremely polite and hard working. I would recommend him 100%. He and hustle and social skills that show signs of a great salesman for the business and the customers interest.
Miguel is an outstanding salesperson! I never felt pressured & he was most knowledgeable about the CAMRY a model I’d owned for 14 yrs. I knew what I wanted & he understood this as a result I bought my new 2020 car & am totally pleased.
I like to say the salesman made the experience of buying my new truck a good experience. (Oscar) . The financial department was also good experience.
As a long time (30 yrs) Toyota owner, dealing with Toyota of the Desert, was the best reason for staying with buying a Toyota !!!! Working with, The Salesperson (Andrew) & The Sales Manager (Johnny ) was a pleasure in dealing with both being Friendly, Honest, and Informative throughout the process!!!!!! Not like at other Dealerships!!!!!
Were very happy with all the employees. Just wish they didn't loose all my keys that the odyssey key was on the key ring
We have been to so many dealerships and so far Toyota of the Desert has been the best. Excellent Team in Sales. Will definitely recommend to our family and friends.
Great car buying experience !!! Teo was very attentive and always responded in a timely manner. He was efficiently managing 2 customers at the same time on the day that we purchased our Camry XSE. John (Finance) was thorough & a whiz at number crunching. Thank you to both for an Exceptional car buying experience.
John was very professional and friendly. I greatly appreciate John taking extra time to explain our options and the patience he had while doing this with two small kids in the room.
John was very professional and friendly. I greatly appreciate John taking extra time to explain our options and the patience he had while doing this with two small kids in the room.
Staff was courteous and professional. They provided financing options. I valued John Escano explanation during loan signing. Victor Lopez was able to show us good car options.
Made it fast and efficient with Tim Gross! thank you for patiently answering my questions through txt.Since we made all our requirements/documents online,by the time I arrived there,all I have to do is sign!
I would like to thank JD and our sales manager John for such an amazing experience at their dealership in Cathedral City. Loving my new Camry
Ask for Teo Miranda, he is honest and I reccomend him for quality service. He deserves your business. 100% respect Very knowledgeable, and fun. They dont make them like him anymore
They provide excellent service while accommodating to your situation for your preferred vehicle. Worked to get me out of a high APR rate while getting me into a new vehicle!
Awesome team of Mariposa, Victor and Jose. Great experience. Buying out my lease Prius Toyota was wonderful with the help of the team mentioned above. Kudos.
Alex Contreras “Viejon” was by far the most understanding and thorough car salesman I’ve had the pleasure of working with. He listened to my needs and wants and went above and beyond to make it all happen for me! It was the easiest and fastest car shopping experience I’ve ever had. Toyota of the Desert has nailed it! Alex and the entire team are fantastic 🙂
Overall everything was fast and friendly. They make it work with your situation. All they want if for you to walk out from there happy and satisfied with the deal you got.
Jose in service is very friendly and well informed of services and costs offered. He took care of the problem in a very short period of time. A great asset to the company
Jose and Miguel are great assets to your dealership,very courteous and knowledgeable. Even the other associates,inside an outside greet you friendly and make sure your being helped. Definitely be back to purchase our next vehicle.
Angel Torres and Mariposa Maciel made our experience with our purchase very easy and stress free! We feel we could trust them. We will highly recommend Toyota of the Desert as we are returning customers and have bought numerous vehicles here already. Thank you for such great service and trustworthy experience!
They were outstanding and made us feel welcome. Even the service was excellent. I would recommend anyone to them. There Facilities were clean and they even washed our car.
Toyota of the Desert always does a Phenomenal job each time I purchase a car. Sean C did an amazing job and has great customer service skills. I would highly recommend this dealership and their great customer service .
Everyone was so helpful and very cooperative on helping me and my family, in purchaseing our first car from your dealer. Kudos to Amadeo and Jesus for treating us like family.
I inquired through the website and JD BUNNEL called right away. Helped me get a new car that fits my budget and car that I like, Jose Orozco finance director is awesome! He gave us good discount on services. This Toyota has great inventory too!
It was by far the best experience I have ever had at a car dealership. Big ups to Big Mike Marcelo and the crew over at TOD! This is why you should buy your next vehicle at Toyota of The Desert: * No-pressure, You won’t feel rushed. * Trustworthy * They listen to your needs * Quick and painless — the dealership makes the process EASY! * Quick and clear communication (email or in-person) * NO GAMES * No last-minute surprises * Professional and polite sales consultants: GO SEE BIG MIKE. * Attentive to customer's needs * Sales dept. will go above & beyond.
Alex was very knowledgeable, professional and friendly. There was no negotiating and most of the paperwork was completed before I arrived. He nade copies of my license, proof of insurance and then had my car inspected and washed. Alex was great to work with and I have recommended to some friends. Alex is a great asset to Toyota of The Desert.
Ace Azad was extremely helpful as well as patient with me in my decision to purchase my new RAV4 Hybrid. Santini Pompa, financing, was very friendly and understanding during the financing of my car. I strongly recommend both gentlemen for your next vehicle purchase at Toyota Of The Desert. ??????????
Tim Gross is my sales rep. Tim is fast efficient and professional. Tim has a great reputation amongst car sales people and he proved it in my experience with him! The Credit manager was tremendous as well! Perfect staff perfect credit manager everything was superior.
Great experience buying a vehicle was able to get out of old small car and get into something that fit us best bigger more family size vehicle and was new never owned a new car before we love our new car
I’m giving this review five stars for Mike Marcelo, the internet manager . Toyota of the desert is lucky to have him! He makes the car buying experience a truley great one. From the test drive when we bumped usher, to him actually handing me the keys to my new car I felt like I was riding with a friend. Mike made my experience at Toyota one I will keep telling everyone about because it was so great. and I would recommend him to all of my friends and to anyone reading this!
Awesome!! 3rd car Teo sold to us. Would come back for future vehicles. Easy process and explained everything in detail. Highly highly recommended!! Thank you again!!
Representative was very helpful they really helped me get into what i was looking for and with the budget i had went out of his way truly amazing customer service
It was an awesome experience. I was going there just to get a quote on return of my lease ending Corolla but walked out with a new 2019 Corolla buying. Their faithful services had made to change my mind. Moreover, I don’r Have to deal with my dropping of the old one. It is all taken care of the dealer. Strongly recommend this site for all who are planning to buy or lease a car.
Excellent customer service and I am very happy with the purchase I made. Thanks again to the salesman Alex Viejon for all his help in making my purchase an easy process!
I gave the rating 5 stars because i really loved how i got attended . I had made an appointment and the man who helped me understood what i wanted and what i could afford. He was reaaly helpful i got what i wanted.
Excellent customer service. If you come here talk to Jesus Ramirez, second car I buy with him. Very satisfied. He really tries to help you get a a great car and reasonable payment.
The service and staff are excellent. Quick and friendly staff. This is my second experience with them and definitely looking forward to buying another vehicle with them.
My son love his truck thanks to Jesus Ramirez to be patience it’s the best seller person I met I recommend to my family and friends. Thanks to Jesus Ramirez
On toyota they found the perfect car for me...the manager and edgar garcia help me alot to get my car i love the help that they give me ...then my mother-in-low have cars in nissan and she is wanna chance to toyota just because she loves tha way they help the people to get the dreams car ...thanks to toyota i have my corola 2019
Kacey and Ace we’re both the most honest any salesman has ever been with me. The numbers we spoke about where the same as the contract. They made sure I was okay with the payment and did not push me to buy a car I didn’t want to. They are by far the best salesman there is. I am sure to recommend them to my friends and family.
I purchased my Camry from Toyota of the Desert & was very impressed by the staff & service. I drive an hour to bring my car back for all service
JESÚS RAMÍREZ was very knowledge , honest, dedicated the time to show me the Toyota deals. Very happy that l have chosen this place to buy a new car.
Speedy and friendly service. Would definitely recommended this dealership to friends and family, everyone very knowledgeable about the product and ready to help. 5 star from me.
Great experience buying a car at toyota of the desert! Seth amd tim made it smooth and easy. Worked with us politely until we found the deal for us. No aggressive salesman. Really pleasant experience. Would recomend toyota of the desert to all my friends amd family!
I had a good expirience at the dealership, great service and I recieved a great car with a good deal, I recommend this dealer to everyone.
Good service and Excellent sales people. Answered the questions. very knowledgeable will definitely recommend. They were able to explain everything in detail and listened to my concerns.
You have to go to Nathan Beck. He's the best. Polite, caring, and will work with you. Banging the gong was so much fun.
Wee have purchased several cars from Toyota of the Desert and they have always given us great service. The sales staff is knowledgeable and eager to please.
Toyota of the desert is a good place to purchase your car all employees are friendly, nice and welcoming. Victor Lopez helped me get my car I wanted
Great experience at Toyota of the Desert Salesperson Harry was terrific. The whole staff was very friendly and helpful. Recommend Toyota and there staff highly. Thanks for a painless experience.
Friendly great service. I feel confident I was given the best deal. I would highly recommend Jerry to anyone. I know I can always call him and he would be honest.
We had a very pleasant experience dealing with Mariposa and Raymond when leasing our new RAV4. We have recommended this dealership to family and friends.
Awesome people at Toyota of the Desert... very helpful totally recommend Mariposa Sunshine, & Nate.. they helped me with my purchase and gave me a good deal 👍🏻😊
Good customer service with great cars. Took a minute for me to get the deal I wanted but eventually everything fell into place. I ended up leaving the dealership happy with the price I got on the car.
They did everything possible to get to help me get a cars and truck out that same day, and the customer service was great. Thank you
Raymond and Ramiro did an excellent job getting me the exact vehicle I wanted at an outstanding price! This dynamic duo actually BEAT the quote I got from an Orange County dealer. I was so impressed with the professionalism here. In and out of the dealership quickly painlessly 😊
Overall had a good experience at this dealership. Did a Dealer-to-Dealer transfer because almost no Dealers in CA have the Manual transmission, vehicle came from AZ. Harry, my salesperson was very nice and excellent in the communication dept. My main knock would have to be the price, I realize that Tacoma’s sell themselves and dealers don’t have to budge much on the price but I would have liked it if they had budged a bit more.
We’re very happy we chosed Toyota to buy our new car, they are very friendly and cool when helping you, and they negotiate with you,and Sean was super he helped us all the way until we were done, he happily took us around to try out the cars we were mostly inclined to, they won’t leave you down at all!!also the managers Jose’s they were awesome too!! We left Toyota with what we wanted!! We love our new car!! Thank you so much!!
I purchased a Toyota Camry from Toyota of the desert sales people were very courteous and respectful show me around the showroom floor and I picked the vehicle that I wanted and I'm very happy with my purchase I would recommend Toyota of the desert to friends and family very happy with their service. Thank you